Dialogos: a Robust System for Human-Machine Spoken Dialogue on the Telephone

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dc.creatorAlbesano, Dario
dc.creatorBaggia, Paolo
dc.creatorDanieli, Morena
dc.creatorGemello, Roberto
dc.creatorGerbino, Elisabetta
dc.creatorRullent, Claudio
dc.date1996-12-20
dc.date.accessioned2026-07-07T09:10:41Z
dc.date.available2026-07-07T09:10:41Z
dc.descriptionThis paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow spontaneous interactions both to users which get good recognition performance and to the ones which get lower scores. The robust behavior of the system has been achieved by combining the use of specific language models during the recognition phase of analysis, the tolerance toward spontaneous speech phenomena, the activity of a robust parser, and the use of pragmatic-based dialogue knowledge. This integration of the different modules allows to deal with partial or total breakdowns of the different levels of analysis. We report the field trial data of the system and the evaluation results of the overall system and of the submodules.
dc.description4 pages, LaTeX, 1 eps figures, uses icassp91.sty, and psfig.tex; to appear in Proc. of ICASSP 1997, Munich, Germany
dc.identifierhttps://arxiv.org/abs/cmp-lg/9612004
dc.identifierhttp://arxiv.org/abs/cmp-lg/9612004
dc.identifier.urihttp://salesiana.dossiersoluciones.com/handle/123456789/151421
dc.subjectComputation and Language
dc.titleDialogos: a Robust System for Human-Machine Spoken Dialogue on the Telephone
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