Taking the Initiative with Extempore: Exploring Out-of-Turn Interactions with Websites

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dc.creatorPerugini, Saverio
dc.creatorPinney, Mary E.
dc.creatorRamakrishnan, Naren
dc.creatorPerez-Quinones, Manuel A.
dc.creatorRosson, Mary Beth
dc.date2003-12-08
dc.date.accessioned2026-07-07T03:20:42Z
dc.date.available2026-07-07T03:20:42Z
dc.descriptionWe present the first study to explore the use of out-of-turn interaction in websites. Out-of-turn interaction is a technique which empowers the user to supply unsolicited information while browsing. This approach helps flexibly bridge any mental mismatch between the user and the website, in a manner fundamentally different from faceted browsing and site-specific search tools. We built a user interface (Extempore) which accepts out-of-turn input via voice or text; and employed it in a US congressional website, to determine if users utilize out-of-turn interaction for information-finding tasks, and their rationale for doing so. The results indicate that users are adept at discerning when out-of-turn interaction is necessary in a particular task, and actively interleaved it with browsing. However, users found cascading information across information-finding subtasks challenging. Therefore, this work not only improves our understanding of out-of-turn interaction, but also suggests further opportunities to enrich browsing experiences for users.
dc.descriptionIntroduces out-of-turn interaction with websites: a technique which sustains, rather than curbs, the user-system dialog
dc.identifierhttps://arxiv.org/abs/cs/0312016
dc.identifierhttp://arxiv.org/abs/cs/0312016
dc.identifier.urihttp://salesiana.dossiersoluciones.com/handle/123456789/31917
dc.subjectHuman-Computer Interaction
dc.subjectInformation Retrieval
dc.subjectH.5.2; H.5.4
dc.titleTaking the Initiative with Extempore: Exploring Out-of-Turn Interactions with Websites
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