Controlling End User Computing Applications - a case study

dc.creatorChambers, Jamie
dc.creatorHamill, John
dc.date2008-09-21
dc.date.accessioned2026-07-07T10:04:20Z
dc.date.available2026-07-07T10:04:20Z
dc.descriptionWe report the results of a project to control the use of end user computing tools for business critical applications in a banking environment. Several workstreams were employed in order to bring about a cultural change within the bank towards the use of spreadsheets and other end-user tools, covering policy development, awareness and skills training, inventory monitoring, user licensing, key risk metrics and mitigation approaches. The outcomes of these activities are discussed, and conclusions are drawn as to the need for appropriate organisational models to guide the use of these tools.
dc.description9 Pages
dc.identifierhttps://arxiv.org/abs/0809.3595
dc.identifierhttp://arxiv.org/abs/0809.3595
dc.identifierProc. European Spreadsheet Risks Int. Grp. (EuSpRIG) 2008 153-161 ISBN 978-905617-69-2
dc.identifier.urihttp://salesiana.dossiersoluciones.com/handle/123456789/169634
dc.subjectHuman-Computer Interaction
dc.titleControlling End User Computing Applications - a case study
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